Municipal Corporation Of Greater Hyderabad — I am complaining about garbage services

I stay in Silver Springs Apartments, Quthbullapur, Chintal, Hyderabad -500054
The garbage collector keeps asking for money and has been taking money from everyone in the apartment that is equal to or 600flats and collects almost 100 rupees every month from the residents making him earn extra 60k a month, they do not pick up the garbage everyday, when questioned, why are you not taking the garbage everyday, they it's their wish and they will not pick it up everyday. If you refuse to pay them, they show attitude and speak rudely, and say if you do not pay up, we will not take your garbage.
Are they government service providers or "gundas" with that way of speaking.

Please escalate this issue as soon as possible, if cannot take action please tell, I will have this taken up to the higher management.

Please do the needful 🙏🏻