Music Gadgets Deals — fakeovided by ecom express

Address:GA-202 Noida Sector 162 Near DDC Enclave Noida, UP, 201301
Website:musicgadgetsdeals.com

i have ordered item in from musichunt.com site under item name of sony high quality combo deal sale rs. 1, 499.00/-. I have got that item through ekart logistics with an order id details
Awb no: [protected]
Order id: 9/9/2020
But instead of sony item i have received worst damaged local item. I want refund for the item paid 1499/- + delivery charges 100/- total cod 1599/- to ecom express executive

Immediately after identifying that it was wrong product, i have tried to address mentioned on ecom express executive. But all the details
Return address
Flipsales
Support: [protected]@flipsales
Ph. No:[protected] seller
Gst: 07fups9081b200
Plot number: not mentioned
Industrial area,
New delhi-110081.
All these above details & contact no are fakeovided by ecom express executive

I have approached ecom customer service & they can’t help out & they are not responsible for 3rd party product items, they are just providing courier services to that bloody fake 3rd party company

After this twist i came to know that order id, tracking id & product code all mentioned in ekart logistics was not their id’s & those are from service. Then immediately reached out ecom customer service no mentioned in their official website music hint.com but they not even picked up call & infact i m getting busy when i called few more times but they haven’t called me back nor picked up calls. Then i came to know i was cheated.

I m trying from 2 days till now there is not even single response from the seller number mentioned under name of flipsales & details mentioned on musichunt website & all nos are not yet all picking up & even some no’s are switched off.
And i have gone through details which are provided at the track order details link to *contact us* : [protected]@musichunt.com was also no mail id was fake. Got delivered failed due to improper mail id.

Musichunt details:
Please find the link of the ordered item & contact details in their https://musichunts.com/collections/hot-combo-deal/products/just-few-left
Ga-202 noida sector 162
Near ddc enclave noida, up, 201301
E-mail : [protected]@musichunt.com
Call us :[protected]
Mob : [protected]

Pickrr details:
Call us
[protected] |[protected]

Ekart logistics details:
Message i got from ecom express executive
Delivered: strong bass musical item.

Return address
Flipsales
Support: [protected]@flipsales
Ph. No:[protected] seller
Gst: 07fups9081b2oo
Plot number: not mentioned
Industrial area,
New delhi-110081.

Please find attached details of item ordered & delivered wrong items.

Kindly please look into it & help me out for further refund process asap.
+1 photos
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Complaint comments 

Comments

Fake aata hia

wrong product given
WIRELESS BEHIND NECK AND WIRELESS EARBUDS × 1

Rs. 1, 599.00

Subtotal

Rs. 1, 599.00
Shipping

Rs. 0.00
Taxes

Rs. 0.00
Total

Rs. 1, 599.00

Deendyal Gurjar's reply, Sep 23, 2020
Product is not same delivery. Please Return product
Deendyal Gurjar's reply, Sep 23, 2020
Order code #8883
Return product and refund payment
Deendyal Gurjar's reply, Sep 25, 2020
Delivery Product return

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    GA-202 Noida Sector 162 Near DDC Enclave Noida, UP, 201301
    India
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