| Address: | 289, Sector-63, Near Fortis Hospital, Noida - 201301, India |
| Website: | www.myflowerapp.com |
Order number[protected] placed on myflowerapp.com on July 14, 2022 for a delivery of 2 kg birthday cake on July 16th between 7 and 9 am. For this particular time delivery an amount of Rs 245 was paid extra. However, on July 16th till 10.30 am there was no information about them. Afterwards, I tried to contact myflowerapp and then realised that they never have put any phone number on their website to contact them. It is only through emails that we can contact them. Hence I emailed them about the non responsiveness and after some time a person called and said they will be delivering the order before 1 pm. Since we were running out of time we told we would like to cancel the order as we already cut the cake after buying it loally. Hence I did not accep the delivery. However, myflowerapp did not bother even to apologize for the delayed delivery and talked like rowdies. They say they cannot deliver it to my pincode in the specified time as it was a remote area. They should have never accepted the order in such a case. Also they had full 2 days to find out whether the order can be delivered on time or not. The delivery person told that they got the instruction only by 10 in the morning on July 16th to deliver the order. This shows gross indeficiency of service and irresponsiblity from myflowerapp. I paid a total of Rs 2510. The order details are given below:
Welcome to MyFlowerApp
THANK YOU FOR YOUR ORDER FROM MYFLOWERAPP.COM
Your order summary is below. Thank you again for your business.
Order Questions?
Email: [protected]@myflowerapp.com
Send Gifts to your loved ones on the Go !
Download our mobile app
Your order #[protected]
Your Email: [protected]@gmail.com
Placed on July 14, 2022 6:28:23 PM IST
Delivery on July 16, 2022 07:00 — 09:00
Item Sku Qty Subtotal
Special Black Forest Cake
Message on Cake
Happy Birthday Mummy!
Cake Size
2 Kg
MFA7349 1 ₹2, 167.00
Candle 5 MFA11062 1 ₹49.00
Candle 7 MFA11064 1 ₹49.00
Subtotal ₹2, 265.00
Delivery ₹245.00
Grand Total ₹2, 510.00
BILL TO:
Sebi Thomas .
Pulikunnel House, Ayarkunnam P O, Kottayam
Near Ration shop, Thaalikallu
Ayarkunnam, Kerala, 686564
India
T: [protected]
SHIP TO:
Sinu Thomas .
Pulikunnel House, Ayarkunnam P O, Kottayam
Near Ration shop, Thaalikallu
Ayarkunnam, Kerala, 686564
India
T: [protected]
SHIPPING METHOD:
Earlymorning Delivery - Early Morning Delivery
PAYMENT METHOD:
PayUbiz
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