My Flower App — Refund of excess amount paid

Hello,
I am writing this in relation to refund of paid but order got cancelled.
When I call to customer care the mentioned that amount will be refund in next 2-3days.
Now it has been around 7 days and I have not received my refund yet.
Further now when I try to call customer care no one is picking up my call.

It really kind of cheating with a customer money and worst customer service I have ever experienced.

Kindly look in to issue and assist me or contact me on :- 91-[protected] and update status of the issue.