My Flower Gift — Didnt get the delivery

Address:Bangalore
Website:www.myflowergift.com

30/10/2020
My Flower Gift- https://www.myflowergift.com/
[protected]
it was my wedding aniversary on 30 of this month . i wanted to give surprise gift for my wife so i called myflowergift .com before i placing an order i gave the post code and asked them if they could deliver on 30th they said they can deliver in 2 hours time .Based on that promise i placed the order . waited for 4 hours they didnt deliver so i called them again then someone picked and said gift is already out for delivery . mean while i had emailed them if they cant deliver on 30/10/2020 . i want to cancel the order and need refund . they never replied back . i tried calling them several times on 31st never answered at first then someone picked the call, when i was asking about my order they said they will deliver on 1st of november 2020. i was bit furious about the situation and the person on the phone was getting angry even though it was his mistake and giving me some stupid excuses .

This people are playing with peoples emotions and feelings . it was special day for me which was ruined by them . if they cant deliver they could have just informed me so i could have checked other options . they dont even feel sorry for what they did . even if i dont get refund i dont want them to do this to anyone else . you can make money but never get the moments back .
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    #6/6 , 4th Cross, Begur Road, Hongasandra, Bomanahalli, Bangalore, Karnataka, India - 560041
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