My Flower Tree — Product didn't deliver and cannot contact them

Address:

shop no.1 ATR complex, HAL Old Airport Rd, Murgesh Pallya, Bengaluru, Karnataka 560017

Hi,

I ordered a bouquet around 3.20 pm on 14th Feb 2024, and was supposed to deliver on the same day before 9 pm IST but the product didn’t deliver and I am unable to contact them as well. There is no point of contact to the company nor they have shared any kind of data/updates. The day ended and now there is no purpose of the product to be delivered as the purpose of sending bouqet for the occasion was gone and even if it get delivered next day the bouquet flowers will be rotten. I am not able to contact them and the payment is already done. My money is wasted.
Order Id : 1262006

The payment i made was of rupees : 1079