Myflowergift — Cake & chocolate was delivered but not the one that was ordered

Website:

www.myflowergift.com

Please be informed that the order # [protected] was made on 7th Feb'22 to be delivered on 8th Feb...the order was for 'Chocolate Fantasy' birthday cake & Celebrations box of chocolates. I was contacted through chat when I was making the order and the sales agent had assured & confirmed to me that the same product was available to be delivered the next day. However, I was quite disappointed to see that it was a completely different cake and the it wasn't the same box of chocolates that I had ordered... I've attached the image of the received order and the order pictures that I had ordered, for your reference.

I had sent several emails & WhatsApp messages but all of it had been ignored by the company...please assist...