[Resolved]  Myflowergift.com — Ask for extra charges.

The website has nowhere mentioned the locations which would be extra charged for delivery. After I have paid for the item, then they ask for the extra charges of 350 for delivery as the address which was mentioned is far. Why have they not mentioned the locations which could be extra chargeable. When I asked to cancel them my request and refund my amount back to my account, the customer care executive just directly said we cannot refund the amount as it has been processed. However, I do not understand the logic, the request has only been proceesed not the items are set for delivery. It's a direct way of cheating the person. Moreover, the customer care executive has no manners to handle customers. She just cut the phone call abruptly and talking in a very rude manner. Such sites should be banned when people are facing loss of money. The service is just not at all satisfactory. I would request forum to take action against it.