Nov 20, 2015
Updated by Satya Narayan B I received call from
mymantrashoping.com and told there is combo offer. I made payment via credit card of Rs.9999/-. i have received confirmation mail from them that they would send the product. They have committed that they would share the tracking number in an hour of the payment.I Continuously called them from last four days and asking my order tracking number the y only make me fool saying that we will share the tracking number after one hours. when i again called them after every hours their... Finally they have provided an tracking number (SGG192587), DTDC But it is not at all valid. i have called DTDC customer care as well & they have confirmed the same.. i have asked them to cancle the product and refund the money back, they are not even cancelling my product. i have all the mail communications for the amount paid and order confirmation Please help me if this website is fraud. How to take back my paid amount?
Below are the order & email details
===========================================
Dear Satya Narayan, *
*Congratulations!!!*
* Thank you for choosing a wonderful offer.*
*For any clarification you need to call to our customer care executive.*
*Your order id is-*44638943
*Please keep the order id for future reference.*
*We will be happy to serve you as always.*
*The offer is a promotional offer which will cost you only INR 9999**.*
*For the status you need to call on our customer care executive and same
will be done on call and email only.*
*The Order Id for your purchase - *44638943
Thanks for writing us This is with reference to your post dated
20-Nov-2015. We are keen to resolve your concern, Sorry for the inconvenience we have received your query and we have forward your case to our risk department so they will resolve this issue however.
if anything further information required feel free to contact us
Regards,
MYMANTRASHOPING TEAM
Customer Service Manager
+[protected]
Email us:- info.[protected]@gmail.com