Myntra.com — Item rate changed while shifting from shopping cart to payment page

Address:

Rajsamand, Rajasthan

I had ordered a pair of reebok shoes from myntra.com worth rupees 5999 which had a discount of 15 pc on price i.e. Price was 5099 and there was a further discount of 35 percent using coupon code extra 35. The final amount that was displayed in the shopping cart after availing these two discounts and adding VAT was around rs3665. I confirmed the order as cash on delivery and shut down the page. Today when I checked the order mail, the discount of 15 percent was removed in the order summary and only 35 pc coupon discount was shown and the final payment amount was shown as rs 4250 after VAT. When i called myntra they gave a weird reply that you put the item in bag before 12 am and ordered after 12 am so the prices changed. I think this is a malpractice that you all should know that even if you have put an item in your shopping cart its price can change which is reaLly unfair and i would like a refund of the said difference of around 600 rupees from myntra as I was not made aware of any such policy anywhere on there website. Order no. 10897299 Product Rbokspsh101039 reebok men grey realflex transition 2 sports shoes (j98404) Date 12/3/14 around 12:40 AM