Myntra.com — Myntra fraud. No resolution

Address:Bangalore

FRAUD!!
I ordered products worth over Rs 50000 for a wedding that is in 2 days . All the high value items that were delivered to me were replaced with cheap random stuff with or without tags. Opened mostly all packages in front of the delivery guy. Registered complaint with Myntra. Delivery agent came to pick up and rejected the pick up stating he has images for verification and they don’t match with what I have. Ofcourse they wouldn’t match because all the wrong items were delivered to me. The supervisor named Shruti promised me that all the existing issues will be resolved in an hour or two yesterday and assured that all the products will be picked up without any hassle today. And that she has reopened the tickets. All the agents and supervisor atleast 20 of them that I spoke to did not help at all other than just making false promises and wasting my time. Sent pictures and videos a hundred times .No resolution provided. Stop the scam and pick up the wrong products that you delivered. I will otherwise be filing a legal case immediately if they are not approved. There are a total of 8-9 items that I was scammed with. IN[protected]
Was this information helpful?
No (0)
Yes (0)
Myntra.com customer support has been notified about the posted complaint.
Feb 25, 2024
Updated by Payal Nandy
Spoke to 4 more managers at the escalation date. Everyone promised different timelines. Calling them everyday and they tell me it will be resolved by eod. They are closing my tickets without resolution or rejecting the pick ups.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Myntra.com
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    8%
    Complaints
    9793
    Pending
    0
    Resolved
    805
    Myntra.com Phone
    +91 80 4354 1999
    Myntra.com Address
    Survey No.17/9-B, Maruthi Chambers, Ground & 1st Floor, Annexe, Roopena Agrahara, Bommanahalli, Bommanahalli, Karnataka, India - 560068
    View all Myntra.com contact information