Myntra.com — Online Transaction was completed, money was debited but the order was cancelled and no refund has been provided for 2 months

I had placed an order on 3rd June 2023 for Rs. 3723.27 using my HDFC Debit Card. The amount was deducted from my account but for some reason, the order wasn't placed. Myntra is refusing to refund the amount by stating that they never received the money. I had to place the order again and had to make the payment by cash. I have contacted both Myntra and HDFC bank regarding the same but nothing has been done yet. Myntra keeps resolving my issue without any correspondence or solution. I would like to receive my money back. The online tickets are IN[protected] and IN[protected].