Myntra.com — Order number 74166927

Address:

Mumbai City, Maharashtra

Hi I had placed this order today. While placing order it showed 7 items in bag and total amount payable showed as 1126/-. I proceeded further for making of payment and the same was done successfully. When I checked the order confirmation mail one item was missing from the order the link is as below. http://www.myntra.com/socks/chromozome/chromozome-men-white-formal-socks/176705/buy?src=search&uq...⇄ The product code 176705 was missing. Immediately call was made (in less than 5 min) after placing of an order. I spoke to Office named Bipin Bharath. He acknowledge that shopping bag had 7 items when order was placed but due to technical error one item (product code 176705) was dropped. If item was dropped why the total amount payable did not change? why? Why system did not prompted me anything? This is creating suspicious in mind of customer. Officer accepted very clearly that there were 7 items however could not explain satisfactory and refused to add the product back to the total items ordered.