Myntra.com — Refused to exchange a product

Address:

Mumbai City, Maharashtra

The product which I bought, after trying it out at home, was found to be one size smaller than the size which I actually wear. Mailed Myntra.com to exchange the product with the one size larger than the one bought. They refused to exchange/refund it quoting that my pin code does not fall in their area of refund/exchange. Yet they can deliver their products to my pin code, but cannot send the same delivery men to take the product for refund/exchange. This type of customer service is provided by Myntra.com???