| Address: | myntra.com |
| Website: | myntra.com |
To Whom It May Concern,
I am writing to express my profound dissatisfaction and utter dismay with the deplorable service provided by Myntra.com, an online retail platform that I, unfortunately, trusted with my hard-earned money. My experience with Myntra.com has been nothing short of a nightmare, characterized by deceitful practices, non-delivery of paid products, and an absolute disregard for the trust and loyalty of its customers.
On 08 September 2023, I placed an order with Myntra.com for MAX1SHRT64766960([protected] max Men Coral Classic Checked Cotton Formal Shirt, Size: 44 with Order ID #[protected]-7337101. The transaction was completed promptly, and I received a confirmation email, stating that the order was placed successfully and that I should expect delivery within the specified timeframe.
However, this was the beginning of my ordeal with Myntra.com. On 11 September 2023, I received a message indicating that the new product had been delivered and the old stuff was picked up. To my astonishment and dismay, I found no package at my doorstep. I waited patiently, hoping that there might be a delay, but days turned into weeks, and still, there was no sign of the product I had paid for.
I immediately attempted to contact Myntra.com's customer support, which proved to be an exercise in frustration. The customer support representatives displayed a shocking level of apathy, providing vague responses and empty promises, all while refusing to acknowledge the glaring issue – that I had paid for a product that had not been delivered.
I have attached the order confirmation, delivery message, and proof of payment to this complaint, which should serve as incontrovertible evidence of the abhorrent treatment I have received as a customer. It is evident that Myntra.com has engaged in misleading practices by falsely marking my order as delivered, despite the fact that I have not received the product I paid for.
This behavior is not only unethical but also illegal, as it amounts to fraud and false advertising. I demand immediate resolution and restitution for my order. Myntra.com must take responsibility for its actions, refund my payment promptly, and take corrective measures to ensure that such deplorable conduct does not recur.
Furthermore, I strongly urge the consumer complaints forum to investigate Myntra.com's business practices thoroughly. It is clear that this company has a pattern of deceiving customers and failing to deliver on its promises. They must be held accountable for their actions and face appropriate consequences for their unethical behavior.
In conclusion, I want to emphasize the urgency of this matter. Myntra.com has shown a complete disregard for customer satisfaction and has engaged in deceptive practices. I demand justice, restitution, and strict action against Myntra.com for its unethical and fraudulent behavior.
Sincerely,
Moumita Maiti, Ph.D.
Email:[protected]@gmail.com
Order ID#[protected]-7337101
[Attachments: Order Confirmation, Delivery Message, Proof of Payment]
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