Myntra.com — Complaint order number.[protected]

Address:	New Delhi, Delhi, 110059
Website:	www.myntra.com

Hi,

I am really sorry to say that the myntra has given me a pathetic service. I dont know but i guess, if you cant manage the high volume order and logistics during sale, then don't go for it.

Issue.

1) In that i ordered levis boxer, which is non refundable and non exchangable, but i received product of two different colour and that two in one i have side pocket and in other i don't.

2) In the same order there is a product of Jack and Jones (T-shirt) which happen to be the defective/damage/tore at the collar side. When i raise the ticket for exchange then the pickup guy created issue that i need to send the picture to the customer care and face all the hurdles for the issue which i have not done. However the issue has been solved but still the product is with me due to unavailability of either o[censored]s. Now i dont know when i will be returning that tshirt or i have to bear the pain.

3) In the same i ordered one shoes as well but that shoes is okay (Thank God) but the packet of the shoes was totally teared off.

Note: All the customer really dont have much time thats why they are going for online shopping. If this kind of issue persist then what will be the faith and motive?? We really dont have much time for returning? if i am arranging time for the same then also i am facing issue like photo of defective piece to be send to customer which is no where written in your policy. Dont hide thing.

And trust me this also i am taking hard time out to write such a lengthy description.

Thanks