[Resolved]  Myntra.com — Flaw in exchange policy

Address:

Nagpur, Maharashtra

Bough pair of shoes from myntra size UK 8 order no. 9136381.The shoes fitting was tight and i demanded an exchange.The exchange policy states that there is a tag on the shoes which when i received the shoes were missing from it.Then on calling myntra's customer care they told me that they could exchange the item if the shoes packing box is intact.They are not clear between the tags or Boxes.A tag is an article which is suspended via thread to the article whereas box is a type of container in which the article is placed.Myntra failed to explain this difference and so I want to lodge a complaint against lack of exchange policies of myntra.com. Parimal