[Resolved]  Myntra.com — myntra sent my refund money in invalid account and now it is not returning my money to me

Address:Hyderabad, Andhra Pradesh

I purchased a shirt(order no : 10545242, order date :20 feb, item : roadster check red and white shirt) from MYNTRA but i didn't like it so i returned it back.After few days, I got a message saying i got the refund(amount 1099 rs).But when i checked on my myntra account, i didnt get any refund.When i called them about this, i got to know about problem.They sent refund on account with email address '[protected]@gmail.coom' (invalid account )instead of '[protected]@gmail.com' (valid account). Even it was their mistake, i calmed myself and asked them to transfer this refund amount from invalid account to my valid account.They promised me to do it in 24 hours.I checked after 2 days, It wasn't done yet.I called them and asked .They again asked to wait for next 24 hours. This process continued and still going till today.I haven't got my money till yet.I called them each and every day from the initial day till today.Each time they apologize and tell me to wait. I am still waiting.I am tired now. I JUST WANT MY MONEY BACK. I even asked them to order something from my side and use that refund amount, They said they cant do that. They just don't want to return my money. I have lost so much balance in calling them every time and so much time .I am just tired now.I JUST WANT MY MONEY BACK. After even threatening them about complaining to consumer court, they didn't take any action.They are not afraid of consumer court. Please, I am requesting you to help me.As i mentioned before, I just want my money back.I am not going to do an online shopping again in my life.But just this last time, please help me get back my money.
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Aug 14, 2020
Complaint marked as Resolved 
Myntra.com customer support has been notified about the posted complaint.
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