[Resolved]  Myntra.com — Not accepting for an exchange

Address:

Hyderabad, Andhra Pradesh

Product Code: 72837
Converse Unisex Black Oxford Shoes
Size: 8 / Qty: 1
I ordered for an exchange because the size is too large after acceting my request they sent me new one with different size but the delivery staff did not accepted it because he told that the product is used how can I use if the size is too large
so my request is a case against their policy of false promise of 30dyas return and exchange