[Resolved]  MySmartPrice Web Technology — MSP coins not credited

Address:New Delhi, Delhi, 110034
Website:www.mysmartprice.com

My name is Deepanshu Chugh. Mysmartprice gives me a offer 'purchase any electronic item from snapdeal, amazon, flipkart or paytm through our link and get 3% cashback as MSP coins'. I purchased oneplus X (16, 999rs) from amazon.in through their link but yet I dont get my 567 MSP coins. I complaint too many times to MSP Customer Care but they do nothing .
Please Help me and try to solve my problem.
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Mar 28, 2017
Complaint marked as Resolved 
MySmartPrice Web Technology customer support has been notified about the posted complaint.
Verified Support
Jan 26, 2017
MySmartPrice Web Technology Customer Care's response
Hi,

Please mail us to [protected]@mysmartprice.com with your registered mail ID and your order details. We will help you further
Verified Support
Jan 26, 2017
MySmartPrice Web Technology Customer Care's response
Hi,

Please mail us to [protected]@mysmartprice.com with your registered mail ID and your order details. We will help you further
Verified Support
Feb 22, 2017
MySmartPrice Web Technology Customer Care's response
Please mark this complaint as resolved if you are happy with our resolution. Please write us to [protected]@mysmartprice.com if you have any queries.
Complaint comments 

Comments

Dear Deepanshu Chugh,

Sorry for the inconvenience.

All the Paytm & Non-Paytm redemptions are processed only after verifying for return/cancellations. This will take a maximum of 4-12 weeks. You can check your purchases for the expected verification date.

As you must be aware all the e-commerce stores have around 30 days return day policy after purchasing the products. So we have to verify for the product returns from our partner stores & update the purchases "verification status". Only after this verification we can allow for redemptions.

We are sorry but as per the company policy and so far we have not received any update regarding your purchase from your seller. Once we receive any update for sure your coins will be confirmed. Please allow us couple of days.

MSP coins

My email id is [protected]@gmail.com... as i can see in my account there is total 938 msp coins but there status is pending varification..and verified msp coins is 0 ... the issue is i bought all the product from smartprice but i am not getting my coins ...please help me regarding this ... how to varifiy and how to get out of this...

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