National Highways Authority Of India [NHAI] — complaint against misbehave and use of force by toll staff at akhepura toll, sikar (raj.)

I am a central govt. Officer, posted at jaipur (Recently transferred from noida). On 3rd june (Last sunday) at around 9 pm in evening (Between 8.45 pm to 9.15 pm), i was passing through the akhepura toll on my way to jaipur.

As i was using my office vehicle (On official visit to our project), i asked the toll employee if any exemption is allowed for our vehicle and shown the original rc to toll collecting employee. He behaved very rudely and asked me to show the original rc in card form, though i had given him the original rc, which he said is in paper form, hence not accepted.in order to avoid confrontation and the behavior of the toll employee was very rude, i took my car back from that lane and took my vehicle to another lane and submitted my request to another toll employee. Immediately the earlier lane employee, leaving his duty from his assigned lane came back running to my car and started abusing me and used some very bad language, which was highly objectionable. When i shown my anger and resisted against his behavior, that toll employee started hitting my car and used force. As i was traveling with my wife and kids, i somehow escaped from the place and after reaching jaipur i notice that my car was damaged due to use of force by toll employee.

The above misbehave and use of force by toll employee can be verified through cctv footage at toll plaza during the said period.
As such behavior is highly objectionable, i hereby submit my complaint for s suitable action against such employees as per prevailing law.

An early action is requested.

Regards,

Lokesh kr. Sharma
Mob-[protected]