National Highways Authority Of India [NHAI] — Issued me a fine even after having proper Fastag balance

Address:

Vishnu Mandiram , house no 10, perumbavoor

Sir, My name is Vishnu Thampy. I am from Kerala. On 27/2/2024 I travelled from Perumbavoor to Thrissur. In between there is only one toll plaza, ie Paliyekkara Toll Plaza. Yesterday I had Rs. 185 as Fastag balance. When I passed through Toll Plaza in the morning I paid Rs.90 as toll. So then I had Rs.95 as Fastag balance. When only Rs.50 was need for return through the toll plaza, the employees informed I had low balance and issued me a fine of Rs.180. As there was a long que of vehicles and inorder to avoid a long block I paid the fine amount and left. But when I checked my Fastag balance I had enough money left with me. So I kindly request to enquire about the issue and take steps towards it. My phone number is [protected]. My emailid is [protected]@gmail.com .