National Highways Authority Of India [NHAI] — Long queue for tol

Address:Sangli, Maharashtra, 416416

The toll plaza on NH4, Mumbai- Bangalore, situated at Taswad had an extremely long waiting queue. As per the rules if toll takes more than a certain time vehicles should be left freely without toll. To pay the toll here we had to wait for more than 20 mins and the staff was completely relaxed and had no sense o[censored]rgency. Something needs to be done immediately to speed up the traffic at the toll plaza. This is a very regular situation at this particular toll plaza.
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Hello sir i am a resident of pune.Please help me with how to identify if a toll booth is genuine.I have seen people taking money based on their own intrest. For example the sometimes allow one way free passage and other way the want us to pay.Some people who take money are many times are not in uniform.

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