National Highways Authority Of India [NHAI] — Service Related To Puncture Car

Dear NHAI Team.

Our Car Punchered on NH 352 Highway near Dighal Toll Plaza and We call the Toll Free No 1033 and They Confirmed For Providing Services on the 5-10 Minutes But After waiting For One and Half hours We Repair The Car From A Local Mechanic on 2:30 PM due to Non Availability of Spare Part with Us by Paying Huge amount of Service Charge.
But According to the Rules and Regulations Of NHAI, They have Responsible for Providing Services on NH, But They Failed in their Responsibility Beyond we Paid the Toll Plaza Charge on Dighal Toll Plaza.

So Kindly Look In this Matter and Provide Compensation.