National Highways Authority Of India [NHAI] — toll deducted twice cash as well as fastag at two toll plaza

Address:	Bathinda, Punjab, 151001
Website:	www.nhai.org

Respected sir / madam

It is with reference to my journey on 8th june 2018 from bhatinda to chandigarh. There is total 5 toll plaza between bathinda & chandigarh. Total payments to be made is 10. But total payments paid by me via cash & fastag is 12. The extra 2 payment deducted is totally wrong.

Car no. Pb03aw6864


A) 08:11 am badbar toll plaza, punjab
Contractor name-riddhi siddhi associate

At badbar toll plaza i take return journey slip of rs 120/- wide ticket no.[protected] at morning 08.11 am. The operator in hurry enter wong vehicle no. Pb03ah8644 instead of pb03aw6864. He say on return i will show him slip, he dont charge but i saw in statement after reaching home, the toll was also deducted from fastag rs 80/- wide fastag 34161fa820328e[protected] & toll txn id : 0000000000000228374062

B) 09:23 am dhareri jattan toll plaza, punjab
At dhareri jattan toll plaza i again take return journey slip of rs 55/- wide ticket no.[protected] at morning 09.23 ambut i saw in statement after reaching home, the toll was also deducted from fastag of single joureney of rs 35/- wide fastag 34161fa820328e[protected] & toll txn id : 0000000000000100011906

All necessary proof of receipts are attached with this complaint.
Kindly reverse back my payment of fastag to my account.

Thanks and regards
Viney kansal
[protected]