National Travels — impolite way of treating and drunken driver

Website:

www.nationaltravels.in

I have booked national travels through red bus. During the day of the journey the bus was late and got a message about the bus details. But when called to that particular number there was no proper response. Waited for the bus for 3 hours and finally they said the phone was taken by another driver and that driver has another number. He said that he had left my boarding place long back. We with great difficulty at night time reached his bus with the help of other drivers. When my dad went to check about the details of bus, the drunken driver and assistant misbehaved to him.

First the mistake was about giving wrong contact number to the passenger and secondly consuming alcohol and misbehaving to the passenger on board.