Mar 03, 2024
Updated by Selvajosh @Naukri, While i have sent an paid cancel subscription, today there is an amount of 1088 has been deducted from my account and Mr Tapas Singh sent an email saying unable to reach me . Ideally my paid subscription should have been cancelled and amount should not have been deducted.
Please cancel my paid subscription and refund. So i would not suggest not to proceed with similar scams anymore. I am happy to take this court against naukri.com
Verified Support
Mar 06, 2024
Naukri.com Customer Care's response Dear Selvakumar Mariappan,
Greetings!
Thank you for contacting us.
We tried calling you to address your concern but call went unanswered.
However, he auto-renewal of Monthly Plan has been stopped at our end. We would like to inform you that monthly subscription services are auto-renewal in nature, and the amount gets charged on monthly basis for renewal of the service. Hence, the amount was debited from your bank account as per your consent on the "Terms and Condition" page while going ahead with the payment for this service.
Kindly write to us on [protected]@naukri.com mentioning "Consumer Complaints" as Subject line.
Regards,
Shikha Pathak
Team - Naukri Fastforward
Toll Free Number[protected] &[protected].30 AM to 6.00 PM IST)
UAE Toll Free Number - +[protected].30 AM to 6.00 PM IST)
International Clients[protected]:30 AM to 6:00 PM)
Email : [protected]@naukri.com
In case you are a free user, please write to [protected]@naukri.com
Verified Support
Mar 06, 2024
Naukri.com Customer Care's response Dear Selvakumar Mariappan,
With reference to your review posted on https://www.consumercomplaints.in we hope that we had been able to help you with resolution to your query.
We request you to mark the same as resolved.
Please feel free to write to us on [protected]@naukri.com mentioning https://www.consumercomplaints.in in the subject line for assistance required.
Regards,
Shikha Pathak
Team - Naukri Fastforward
Toll Free Number[protected] &[protected].30 AM to 6.00 PM IST)
UAE Toll Free Number - +[protected].30 AM to 6.00 PM IST)
International Clients[protected]:30 AM to 6:00 PM)
Email : [protected]@naukri.com
In case you are a free user, please write to [protected]@naukri.com
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