[Resolved]  Naukri.com — Regarding my registered e-mail ids changed after purchasing - Resume Display for 3 months

Address:

Gautam Buddh Nagar, Uttar Pradesh

Yesterday I have purchased Naukri.Com service "Resume Display for 3 months" online. After that I got a call from Naukri's operation department from +91-[protected] at around 6:30 PM and he was trying to insist me to buy some more services of Naukri.com but I had refuse to do the same. After that I'm not able to login my naukri.com account using registered e-mail ids: samir.[protected]@live.com and samir.[protected]@outlook.com. When I've tried to retrieve my password using forgot password with both registered e-mail ids, I've face error message: "The Email You Have Entered is Not in Our Records". So I've dropped a mail to [protected]@naukri.com regarding the same but no update till now. So Today I've discussed this issue with your representative by calling on 1800­[protected] at 11:00 AM. Interestingly she is updated me that my registered e-mail id [protected]@yahoo.com. I'm shocked as this is not my registered e-mail id on Naukri.Com. My registered e-mail id on Naukri.Com is samir.[protected]@live.com since 2009 and recently I've also added another e-mail id samir.[protected]@outlook.com and since then I'm getting jobs calls on both e-mail ids. One can also see the same in the acknowledge mail on samir.[protected]@live.com after purchasing the service. But after buying your "Resume Display for 3 months" yesterday, this ridiculous things happened. But now I'm smelling After that call this happened and my registered e-mail ids: samir.[protected]@live.com & samir.[protected]@outlook.com changed to FAKE e-mail id: [protected]@yahoo.com by that person. This is Naukri.Com??? I've very faith on Naukri.Com before this incident but definitely I've to re-think about Naukri.Com. I've to re-set my password using Forgot Password several times but every time I've face error message: "The Email You Have Entered is Not in Our Records". I've also tried to re-set password using my user name samirnigam, but succeeded as password re-set link was sent to FAKE e-mail id: [protected]@yahoo.com. Interestingly link was not sent on my registered cell no: [protected]??? Why?So With this ridiculous incident I'm not able to search desired jobs. Any way please re-set my previous e-mail ids: samir.[protected]@live.com & samir.[protected]@outlook.com ASAP otherwise refund my money Rs. 1250/-. Regards, Samir Nigam, [protected]