[Resolved]  Naukriget.com — Debited from my account without my consent

Address:

Mumbai City, Maharashtra

Dear Sir,


I would like to put forth the facts which had happened with me from one of the sister Concern Company of the company of your repute.


On 17th July 2014 I paid Rs. 1500/- to your sister concern company naukrigetz. The transaction details are as shown hereby:[protected] PUR/Apostheosis So_EM/SBIPG/170714/06:42 1500.00


Thereafter I frequently used to receive phone calls from your executives asking for more money; which I refused to pay. So on 20th November 2014 Mr. Rajiv Kumar Singh phoned me stating that he would be refunding my Rs. 1500/- paid on 17th July 2014 and asked for my debit card no. and its PIN No. as well, which mistakenly I gave it to him thinking that he may be requiring it for refunding.


But thereafter, to my surprise, I received a message from your organization that my Rs. 11, 421/- has been debited from my account. So I enquired with your Officers about the same and they simply replied it is by mistake got debited from my account. These details of my debited amount I also had forwarded to Mr. Ruturaj on phone no. [protected].


I had followed it up with Mr. Rajiv Kumar Singh, Mr. Ruturaj, Mr. Ashish Awasthi several times and all of them told me that we will refund your money in few hours, but in vain. On repetitive follow ups with them, their answers kept on changing. No proper and authentic information had been provided to me so far.


On 25th November 2014 I had last spoken with Mr. Ruturaj and he started telling me it may take even 10 to 12 days. So I do not have any trust left in your system. This is not the way to behave with your customers. Such unprofessional approach is not acceptable.


So I hereby humbly request you to kindly intervene and sort this matter out and refund all my money.


Regards,


Manasi Pawar