Navata Road Transport — Damaged Washing machine was delivered.

Address:

Navata road transport, Kukatpally Hyderabad

M045962-2 refers to the shipment for which we engaged Navata to transport a Bosch washing machine from Hyderabad to Bangalore. Prior to transportation, the machine was securely packed with a fully locked drum. However, upon receiving the shipment, we discovered that the machine's drum was extensively damaged, its suspensions were broken, and the top metal plate was cracked. It now requires a 20k service to restore it to working condition. If Navata cannot handle products carefully, they should inform us beforehand. I request Navata to address this matter and provide insurance coverage for the damaged product.