Navata Road Transport — Received a damaged goods

HI, We booked a transport of 2 Double cots from Bhattiprolu (AP) to Hyderabad, Ameerpet on 23rd March, 2023 and Waybill no. F064823-8 and Total transport charge is 2559/-.

We receive goods on 28.03 2023 at Hyderabad, Ameerpet branch.

When we check our goods at Ameerpet branch one bed is broken. They said raise a complaint. Then I make a call to[protected] & [protected]. They said that we did not take any complaints.

Kindly provide the refund.
Please do needful As soon as possible.