[Resolved] Netmeds — can not cancel order, netmeds don't reply to emails.
S
Sandeep___
from Nashik, Maharashtra
I placed order nms[protected]w on 20/04/2019. On 21/04/2019 i wanted to cancel order this is why i logged in on netmeds. The order status was processing which means the order wasn't packed nor it was shipped. So i searched for cancel button, the button was disabled. So i wrote email to netmeds customer service everyday but they did not reply to my emails and delivered the order. I have been writing emails to netmeds to please cancel order and refund my money but they just don't reply to my emails.
Reference :ticket no:[protected]
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Jun 18, 2019
Complaint marked as Resolved
Netmeds customer support has been notified about the posted complaint.
Verified Support
May 17, 2019
Netmeds Customer Care's response Hi Sandeep,
Greetings from Netmeds.com!!!
Please be informed that the order has been ordered.
Customer has not requested for cancellation and refund.
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