[Resolved] Netmeds — fake commitment and bad delivery service

Om sonar

from Delhi, Delhi

Address:	Bangalore, Karnataka
Website:	www.netmeds.com

Worst delivery experience &pathetic company is netmeds i placed an order on 6/11 & delivered date should be 8 or 9 nov as per netmeds. But due to a worst service till date i haven’t received the medicine. They dont have the knowledge or experience abt the importance of medicine. This company should learn a lesson as they are playing with human lifes??

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Dec 14, 2019

Complaint marked as Resolved

Netmeds customer support has been notified about the posted complaint.

Verified Support

Nov 12, 2019

Netmeds Customer Care's response Dear Om Sonar,

Greetings from Netmeds.com!!!

We apologize for the delay caused in delivering your order.

Kindly be informed that your order is out for delivery now and it will be delivered to you today.

Furthermore, we will escalate this issue to the courier and explore the reason for the delay to prevent this kind of issue in the future.

Hope, we will provide you with good experience in subsequent times.

Thanks! Escalation Team, Netmeds.com

Verified Support

Nov 13, 2019

Netmeds Customer Care's response Dear Om Sonar,

Greetings from Netmeds.com!!!

We have received an update from the courier that your order is been delivered to you this afternoon.

We would request you to confirm the same.

Thanks! Escalation Team, Netmeds.com