[Resolved]  Netmeds — Medicines not delivered even after 17 days

I placed an order of medicines with Netmeds on 1 June the expected date of delivery was 4-5 June, but I didn’t get the delivery till 7 June, so I called them they cancelled the first order and placed the second order from their end on 9 June it’s 17 June today and again same thing happened the delivery is showing as RTO I wrote mail to them that I do not want the medicines now refund my money but neither they are refunding the money nor they are delivering the medicines I have gone through so much of mental agony and inconvenience because of them Netmeds should be penalised for this unprofessional behaviour and I should be given compensation as well as refund from their end