[Resolved] Netmeds — my order is cancel but my money has not refund
S
Shashank DWIVEDI43
from Allahabad, Uttar Pradesh
Address:
West Tripura, Tripura, 230143
I have ordered medicines through online but it has been cancelled after 5 days without any valid reason even though i submitted valid prescription as per the protocol. But they are not processing orders and simply cancelling and telling that the prescription is not valid. They are not properly responding to the query. My amount is also blocked with netmeds and not been refunded to my account. As i am in financial crisis i could not able to get the medicines outside also at additional/extra cost. Because already 1062/- is blocked in netmeds. Need your kind help to solve the issue.
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Mar 16, 2019
Complaint marked as Resolved
Netmeds customer support has been notified about the posted complaint.
Verified Support
Feb 09, 2019
Netmeds Customer Care's response Dear Shashank,
Greetings from Netmeds.com!!!
We do understand your concern regarding the order.
We request you to share the registered mail Id and the order Id to help you in this regard.
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