[Resolved]  Netmeds — Nebuliser and respiratory medicines order[protected]M

This with reference to my order[protected]M where delivery was initially expected on 5th but I am still to receive the nebuliser and one of the respirate.
From 5th -8th I have raised number of complaints on the Netmeds app to cancel my request as this medicine wand nebuliser was a critical need which I have now purchased from the local medical store directly.
None of the Netmeds executives are able to give me a solution and I have just been dragged with the same comment from the last 3 days.
Please someone help to get the order cancelled and there is a definite need to take strict action against such entities dealing in critical and life saving medicines with such a lack of customer focus
Was this information helpful?
No (0)
Yes (0)
Aug 18, 2022
Complaint marked as Resolved 
Netmeds customer support has been notified about the posted complaint.
Verified Support
Jul 14, 2022
Netmeds Customer Care's response
Dear Customer,

Sorry for the inconvenience.

We see that the refund has been initiated for order[protected]MSO1 on 10th July. It will be reflected in your original mode of payment within 1-9 working days. We will surely take the necessary steps for the betterment of our services.

Looking forward to serve you in a better manner soon.

Regards,
Netmeds Team!
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Netmeds
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    67%
    Complaints
    1186
    Pending
    270
    Resolved
    717
    Netmeds Phone
    +91 72 0071 2345
    Netmeds Address
    No 1, Lalithapuram Street, Royapettah, Chennai, Tamil Nadu, India - 600014
    View all Netmeds contact information