I placed order on July 14th and for the same Netmeds was showing delivery date as 14th July - 16th July. I waited for one more day at delivery location and then I left to my hometown. I also requested to cancel my order via direct mail and through netmeds email and chat option but didn't get any response.
As per FAQs mentioned on Netmeds, I can cancel the order if it's not in transit otherwise if it's in transit I can refuse delivery.
In my case, I was not at the delivery location and my order reached the delivery location on 20th July. Neither I get any call from deliver partner nor I asked anyone to pick the order but still the order showing and delivered without my OTP.
My amount now got stuck, I don't know to whom delivery person handover the product, I also don't know if it's really handover to someone or not and it went back to inventory with status showing delivered.
I have not seen such customer care support, I tried reaching multiple times over call to speak to customer care but call immediately automatically disconnected when I choose option to speak to representative, but one fine day I pressed option to place a new order and register as a new user and surprisingly my call was forwarded to customer care and I spoke to them to cancel.
Even after that it's 5 days no action being taken on my issue.
My order ID is:[protected]ASO2 Was this information helpful? | 
Please understand and keep in your mind that you are dealing with life saving product and not with fashion item or food delivery. If your order is not reaching on time or if you deliver it to someone senior citizen who is dependent and they consumed it without unknowingly then you will be in trouble for sure.
Learn from competitors and learn from past experience to stay in market. Your competitors are doing way better and providing faster service.
Looks like your higher management is not giving importance once customer is placing order on seeing many such complaints like mine.
Anyway, I want my money back whatever it is its my earned money I cannot give it to you for your mistakes. So refund my money otherwise I will not have any option other than reaching out to consumer court.