Netmeds — Payment not received

Address:	Bangalore, Karnataka, 560068
Website:	www.netmeds.com

I have cancelled my order (netmed[protected]) on 4th december 2016 but still i did n't received my refund yet. company promised that they will refund in 7 to 9 working days till now i have not received any amount. spoke with executives for 3 to 4 times and sent my credit card statement to their wats up number as per their suggestion done everything which was suggested still there is no response from the concerned teams. this is really a poor service. i am attaching the mail conformation from netmeds. i request the consumers forum to take necessary action on the issue.