[Resolved] Netmeds — products not delivered but status says delivered

expensive_gurl _tae

from Mumbai, Maharashtra

Address:	Thangmeiband hijam leikai opp dmc gate babumayum colony, Dmc gate, 795001
Website:	netmeds.com

I ordered for 3 items and prepaid for them through paypal. The ordered on the 19th and the products has still not been shipped as per the tracking information. On the 3rd of November I received two messages saying that the products have been delivered. But I neither got the products nor was there any prior information about the delivery. The tracking status still says products not shipped. I demand a refund if they fail to deliver the actual products. Is this some kind of joke? The customer service is also terrible. Please deliver my products for real.

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Dec 7, 2019

Complaint marked as Resolved

Netmeds customer support has been notified about the posted complaint.

Verified Support

Nov 06, 2019

Netmeds Customer Care's response Dear Sujalata Ngangom,

Greetings from Netmeds.com!!!

We regret any inconvenience caused.

Kindly note that we have forwarded this to the courier and we would kindly request you to check with the nearest post office regarding your package.

You can write back to us for any further issues. We will surely, take it forward.

Thanks! Escalation Team, Netmeds.com