Microsoft India recently announced the launch of a new consumer-led education and enforcement initiative called ‘Consumer Action Day.’
Microsoft says it has received several complaints from alert consumers who had unknowingly purchased unlicensed software and found it riddled with viruses or malware. The move aims to protect consumers from the risks of pirated software and to empower consumers to report instances of software piracy and instances where they have been the victim of piracy.
Part of a global initiative, Consumer Action Day is being observed by more than 70 countries with educational initiatives and enforcement actions to protect consumers from unlicensed/counterfeit software. This initiative was following a surge of voluntary reports from consumers across the world.
Microsoft says it has taken steps to help consumers who have provided full support, information and evidence to Microsoft’s anti-piracy team. The company says it has sent caution notices to resellers identified by the customers and initiated civil legal actions based on the consumer reports.
“An overwhelming majority of our enforcement cases are a mix of civil and criminal actions which resulted from tips and reports from consumers,” said Rakesh Bakshi, Director - Legal and Corporate Affairs, Microsoft India.
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Microsoft has been lying in its advertisements about the capability of its software. It has never informed the consumers that its software is virus prone, and to make the Microsoft software work properly, consumers have to buy many other softwares like anti-virus, firewall, anti-spyware etc.
Microsoft has also never informed the consumers that there are massive known security problems with its software.
And Microsoft has never informed its consumers that it has been sued and found guilty by DOJ US, European Commission, various governments in Europe and Americas on numerous occasions for monopolistic practices, arm twisting, bribing, intimidation, patent infringement etc. That it tried to bribe various companies to vote its Microsoft office format as a standard against the OpenOffice.org 's format.
Consumers can lodge a complaint aginst Microsoft at National Consumer Disputes Redressal Commission http://ncdrc.nic.in/
To know more about Microsoft's misuse of its money power and position read http://www.groklaw.net/staticpages/index.php?page=[protected]