Nexa — Baleno booking updation (fraud)

Address:

Gautam Buddh Nagar, Uttar Pradesh, 201301

I amit mehta booked maruti baleno delta, silver color on 16th december 2015 and gave a cheque of rs.11000. At the time of booking i was told that the car will be delivered to me in january 2016. On 4th jan i was mailed confirming the delivery of the car scheduled for 15 january 2016 and to complete my formalities for loan. I made sure to get all the funds released from my bank. Post which i was confirmed that the waiting has increased and is will take around 15 more days. On 7th february 2016 gurpreet singh sr. Relationship manager from rohan motors nexa noida sends out the mail that it will be 6 months. It is now around 5 months and i have been getting the excuse that the car is not available and there are no timelines. They have got all the amount disbursed 7.60 lac into rohan nexa and i was not even given any confirmation on the same. As it is a company lease i am getting pressure from the bank to submit all the documents. When i checked for the cancellation they confirmed now i have to pay the foreclosure charges. How can a company like nexa do this to a customer and take all the amount when we know we are not in state to deliver the car for next 4 months. This is a fraud case where we are taking the amount for the booking and then confirming that the loan should be disbursed post which we will not deliver the car.


I need an immediate solution as to why we have taken all the funds knowing we cannot deliver the car and also the booking amount. I am paying interest and emi for last 3 months for the vehicle which is still with nexa and no has confirmation when it will be delivered. Talking to the nexa rohan authorities they have confirmed that it’s not their problem and is my problem as to why i did.

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