| Address: | Kamrup Metropolitan, Assam, 781001 | | Website: | Nexa |
I had booked a Baleno Zeta 1.2 from Bimal Auto Agency, Guwahati on 01.03.2016 by paying an advance amount. At the time of booking, I was told that though in papers my car would be delivered in maximum 5 months, they would try to deliver it swifter. However, post waiting a period of one and half months for any call from Bimal auto, I called up today and to my utter dismay, I am told that my car's waiting period has been extended to 9 months, that too without any sort of prior notice ! Whereas I needed it within the month of July as I need it urgently for taking care of my 3 month old baby.
My issue is how can such a reputed company as Maruti have a lackadaisical attitude towards its customer as to not call and inform ? Also how can waiting period be extended with such a disdain?
This was my first car booking and this experience has totally shattered me and I will not recommend anyone to go for such a company where customers are treated with such disdain! Was this information helpful? | 
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