| Address: | Chennai, Tamil Nadu, 600006 |
I booked a Baleno Zeta 1.3 diesel on 4th Jan'16 and i specifically asked for a 2016 model.The RM said waiting time was 8-10 weeks. Towards Jan'16 end, the RM said my vehicle was ready and asked me to make the entire payment.I re-confirmed with him if it was a 2016 model and then made the down-payment. i asked for an inspection, but the showroom guys denied saying they wouldn't encourage and allow.I then got the loan processed and got it transferred to the showroom guys again re-confirming with the RM if it was a 2016 model.The loan processing bank processed the insurance also for my vehicle, but the showroom guys wouldn't accept that saying the insurance had to be done only through the showroom guys.The showroom guys were charging me extra 5000 for the insurance processed by them but i still went ahead and got it processed by the showroom itself. After this my vehicle was was invoiced and form-20 was sent around 16th feb'16.
It was then in the form-20 that i realised that it was a nov'15 make and these showroom guys tried to cheat me. They had invoiced me and charged me for a 2016 model. When i asked they said that it was a mistake from their end and then cancelled the invoice as i said i wouldn't consider taking the vehicle as i would lose out on one year depreciation while selling it and i had specifically asked and booked a 2016 model. They offered me a 4000 discount which i didn't want and i asked them to cancel it.
From then on the entire money is with the showroom itself and its been 2 months since i made the downpayment and 1.5 months since the entire payment was made to the showroom. From then on the showroom guys didn't even bother to call me and I have to keep calling the guys. There is no news on when i would get delivery of my car and i am losing out a considerable amount on the interest. My bank has already started charging me EMI's and i have paid two EMI's already without even getting a vehicle allocated.
Nexa is the biggest mistake by Maruthi and the Nexa showroom guys have bloody horns. Its time we teach them a lesson Was this information helpful? | 
