Nexa — Delivery of maruti "baleno"

Address:Ernakulam, Kerala, 682301

I would like to obtain advice/opinion from you regarding an issue with the purchase of a new car. I had booked maruti baleno car with nexa, cochin during mid december 2015. On 18th may 2016 i got a mail from the dealer asking to make full payment next day. Next day itself i informed my inability to make the payment and requested for two weeks time and they agreed.

When i reached the showroom with the cheque on 30th may 2016 they told me that, the allotment was transferred to some other party due to delay in payment. They collected my cheque for rs.800, 000/- on that day and told me to wait for one week but they could deliver the car only on 1st july 2016.

It is understood that the delivery of the car got delayed because of shutdown in maruti’s plant. But the dealer has cleared my cheque within in 4 days.

Am i eligible for any compensation in this regard? Kindly advice what i should do in this matter.

With regards

Sajeevkumar
Was this information helpful?
No (0)
Yes (0)
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    NEXA
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    2%
    Complaints
    454
    Pending
    0
    Resolved
    11
    NEXA Phone
    +91 11 4678 1000 [Press and Media]
    NEXA Address
    1, Nelson Mandela Road, Vasant Kunj, New Delhi, Delhi, India - 110070
    View all NEXA contact information