| Address: | Thane, Maharashtra, 401017 |
Sub : Complaint of not giving delivery of car at promised date by NEXA
Dear Sir/Madam,
Myself Kunal Raut and my uncle Mr. Ravindra Raut has booked Baleno car from NEXA Mumbai North (Paramount Wheels.Pvt Ltd, Sanjar Business Park, Near SBI, Kashimira).
Booked car Kunal Raut : Baleno Zeta, P White Color. (Booking date – 9th Feb 2017)
Ravindra Raut : Baleno Alpha, P White Color. (Booking date – 12th Feb 2017)
In both case NEXA executive told us they will give delivery of car on 28th March 2017 (On occasion of Gudi Pavda). NEXA executive has taken confirm of delivery date, So both o[censored]s have booked the car by paying booking amount of Rs. 11, 000/- each. After 1 month (9th March 2017) we have received call form NEXA that you have to pay down payment or else your car will be allotted to other person, So we both immediately paid the down payment of Rs.1, 89, 000/- each on same day(9th March 2017). After 4-5 days we again received call from NEXA regarding the loan disbursement schedule, So they asked for the banker phone number and they had called banker to disburse loan amount on 22nd March 2017.
On 17th March 2017, NEXA executive again called and told your car will not be delivery on said date ( 28th March 2017). As per instructions by NEXA Executive I have followed all instructions and paid booking amount and down payment on said date.
As per instructions given to us by NEXA, we also applied for choice number of car ourself only and number is also allotted to us.
This is not practical behavior by NEXA.
Please look into the matter and deliver our car on 28th March 2017.
Regards
Kunal raut
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