| Address: | Shantesha nexa service center, Bauxite road, opp Rani channamma college,Vaibhav nagar, Belgavi, karnataka |
My car Baleno is in belgavi at shantesha nexa service center belgavi since 12th May 2023. Veeresh Hoskari quality manager & Altaf Huzefa TSM from bengavi handling it
After calling repeatedly Veeresh told me that ur car engine is seized and its in warranty period (till 25th may 2026)so it will get replaced. Veersh contacted Altaf Huzefa TSM from belgavi and then he told me that u wait and it will taken to higher authority & will take time
So i waited till 4th june 2023 after that Veeresh gave me Mr. Altaf Huzefa, TSM begavi phone no and asked me to call him directly for why he is delaying forgiving approval.
I called Mr.Altaf - he ignored and avoided my calls for
first few days . and then he called me on wednesday 7th june and told verbally that it isapproved.
Then next morning i called veeresh for same he told that there is no such letter for approval
I again called Altaf, he told that from higher authority there is query on 31/10/2022 there was issue concerning SEGAL autoriders PVT. LTD that they changed Therostat and asked you to pay though ur car was in warranty period.
He gave me Pune TSM Mr. Milind phone no asked me to call him
I called him he told me that it is not there fault as car after repair car running was 5000km from date of repair 31st oct 2022 to till date
So again i waited 8 june. Today 9th june Mr. Altaf called me told that u have to pay rs 1 lakh 5 thousand and your approval is rejected so he gave me above SEGAL autoriders PVT. LTD that they changed Therostat and asked you to pay though ur car was in warranty period. so rejected.
So if they are faulty why i should pay?
All this system is torturing me a lot.plz look in this matter.
Why it is rejected? I purchased from Maruti Suzuki one and a half years ago- Details Year of manufacture 2021, Registration no. MH-12TK4159, Engine classic no. K12MP 4205038-MBHEWB22SMD679651
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