Nexa — Malpractice of booking

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Sir,
I booked a Baleno on 09/12/2022 with AM Motors Calicut. They told me they will provide vehicle before 25 th December 2022. And I was eligible for all offers in December. After 25 th December 2022 many time I contacted them in their official number through WhatsApp and call. Everytime they told me the vehicle not allotted and will inform me when the vehicle get ready. Till January 5 th 2023 they were in contact. After some days silence again I called them to know the updates. Then they told me in December itself vehicle allotted and they couldn't reach me so they sold the same vehicle to another one. And they said to pay the new price to buy the vehicle I booked in December and I am not eligible for any offer.

They didn't make a call, WhatsApp message or even a text message to me about the allottment of my car. And they sold the Car somebody with the offer eligible for me. Their behaviour was also not good when I personally went to their office to enquire about the matter. And they encouraged me to cancel my order too.

They totally cheated me and your company. I had made study about the all vehicle in various companies in this segment for so many months and finally reached the decision to buy a Baleno and booked with AM Motors. Now I am totally disappointed with you and your dealer. So I changed my decision to buy a Maruthi Car. I cancelled my booking too on ...

I lost my time and now I am going through a mental agony about the decision to book a Maruthi Car. If these all things are not known by you, you should enquire about the matter and take necessary steps. Don't cheat anyone like this.

I am sending here with the booking details, WhatsApp chat screenshot and cancellation details.

With lot of disappointment