NGO Darpan — no darpan certificate issued to our trust and no intimation received

Madrasa E Saifiyah a trust registered u/s 12A of the Act, had applied for Darpan Certificate on 18.03.2024. As per the timelines, the Certificate and the Unique ID should be generated within 2 days of the Application filed. However, more than a month is passed i.e on 22.04.2024, we still have not received any intimation for the acceptance of the application neither any objection for the application. The Trust 2 Bank accounts is seized from the day of application and more than a month, due to non issue of darpan certificate, our bank account remain seized as on date.
We have contacted all the helpline numbers innumerable times and also emailed to the help desk, but neither the calls were answered nor email was reverted. We request to kindly treat this matter urgently.
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