[Resolved]  NHAI — Operator negligence at BAGEPALLI toll plaza of NH 7 highway from bangalore to hyderabad

Address:

Bangalore, Karnataka

HI,

I was traveling from bangalore to hyderabad on 20 JUN 2014 and around 9 AM have reached bagepalli toll plaza, have paid the toll services and started leaving from the toll gate but suddenly toll gate has been oprated by the concern person in toll both and it has damaged car starting from right wheel of front to end of the car, When i was trying to talk to shift manager his only reply was its a software problem and while having my conversation itself he left from toll plaza with out any intimation, have tried calling on No. provided for emergency service at the toll gate but both the no. provided are not reachable, An embill details including time.ployee over there at toll plaza has just pushed my car in an irrelevent manner when i was trying to have a conversation with him, My only concern is to take a proper action or educate the employee over there atleast to talk politly to the customers travelling in the way.Can you please reach me on [protected] so i can provide all my proofs of the damage and toll plaza


Please let me know regard.
ing the action plan or shal i go with a legal case in consumer court?

Awating for your response


Thanks,

Shiva.