NIIT — Fees taken against service not provided

@NIITLtd
I am Archana Raut, I have taken admission for Post Graduation Program In Full Stack Software Engineering - Java Specialisation course From the reference of Asmita Raut on 31st January 2021, at the time of admission I have paid Rs.5723, for remaining amount I have taken loan and the same is disbursed to NIIT in the month of March. After completion of disbursement Mr Shubham Roy informed me that they have cancelled the course and my money will be refunded.
I received 5723 on 11 June 21, which I have paid at the time of admission. Till now I have paid 3 EMI of 8585 each month i.e 25755 . And for remaining amount I didn't get any confirmation from Mr. Shubham Roy and Asmita Raut or NIIT. I have tried calling them many time however they have not received neither have replied on mail and whatsup message. Today I called from different phone number to Asmita raut. Her behaviour/language was unprofessional on call and she even disconnected it.

I am paying EMI of 8585 each month for which I am not receiving any service from NIIT.

I request you to please check and confirm about my remaining amount and stop the EMI.

It's better if you decide before taking fee from student that you really going to conduct course or not. it's very difficult for us to pay EMI in this pandemic situation.